Privacy Policy

Our privacy policy is based on principles that we as users want ourselves:

• we will never sell or rent your information to anyone
• we'll keep your Personal Information secure
• we'll always ask before using any of your Personal Information

By Personal Information, we mean information that can be linked to you as an individual, such as name, address, telephone number, e-mail address and credit card number.

Personal Information

For users not logged in to the site, we do not collect any Personal Information. For users on either a free or paid membership plan, we use your email address and a password that you create in order to provide you with secure access to your account.

We will use your email address in order to reply to your Expert Q&A travel advice queries, or any other question you may have requested of us, and to communicate with you regarding your travel plans.

We may also use your email address to keep you informed about your account, Triptuner features and promotions when they occur. You will always have an opportunity to opt out of any emails from us.

Financial Information

For membership plan payments, we do not store any of your financial information. All payments are securely processed by PayPal. PayPal may ask you to provide either your PayPal account information OR your credit card and other personal information. This information is used to complete the payment. (NOTE: you do not need a PayPal account in order to pay, you may also pay by credit card that will be processed by PayPal).

In order to assist with your travel bookings, we may request your credit card information in order to secure and pay for reservations. Any information we collect will be stored securely, used strictly for that purpose and only with your express consent.

Non-Personal Information

We use non-personal information in aggregate form to improve the quality and usefulness of our services, by performing statistical analyses of the collective characteristics and behavior of our customers and visitors, and by measuring demographics and interests regarding specific areas of our site.

We may provide anonymous statistical information based on this data to suppliers, advertisers, affiliates and other current and potential business partners. We may also use such aggregate data to inform these third parties as to the number of people who have seen and clicked on links to their web sites.

We may make changes to our Privacy Policy. Any changes will be posted here on this page.

Please contact us at [email protected] if you have any questions on this topic.